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Having successfully navigated Basin Waste Pop Up through a difficult financial climate in recent years, our strict quality control and Basin Waste systematic management have played an important role in the success of the business. Satisfaction of our customers is paramount to us and we strive to Sink Siphon ensure that everyone who contacts us receives the service we pride ourselves on.
1. We need a little change to the dimensions of product, would you be able to do that?
Yes, as long as you provide the dimension drawings or just simply tell us your requirements, we will make few samples for you to check.
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4. What is the guarantee period on items supplied?
We guarantee our products for 8 years. Our mechanism spring lifetime is about 80,000 times.​
2. What is the lead time (manufacturing time) for a modified product?
For the modified product, a sample would take a week to make. After sample verification with clients,  the production time for bulk order will take 20-30days depends on the quantity.​
3.Can we get some samples for checking and testing?
Yes, warmly welcome to get some samples from our factory. However, we only offer free samples, you need to pay for the cost of freight. But we will refund the cost after you order mass production.